FAQ

Could a mediator help me?

Are you in a dispute or a conflict with someone and you don’t know what to do to? Are you affected by this dispute and want to put it behind you?

Are you in a situation where you get the sense that something is wrong with your relationship with a friend or colleague, but you don’t know what has happened? Do you need to solve a dispute with a neighbour?

Do you want to improve your relationship with a neighbour, colleague, family member or someone else? Are you considering court action over a dispute? Could your relationship with your partner be improved through better communication or through reassessing and resetting goals? Do you feel, or does your partner feel that your relationship is no longer working well but you are not sure why?

Are you an older person who feels wronged by the actions of family members? Or do you know an elder who has been negatively affected by family members?

If you answered ‘yes’ to any of these questions, a mediator may be able to help.

When is the best time for mediation?

With any conflict, the earlier you seek assistance and try to resolve any differences, the better. The longer a dispute goes on, the more entrenched people become in their positions, and the harder it becomes to resolve. Act early and establish the most effective ways interacting for the future.

However, long term disputes can also be resolved. Particularly as people get older, the need to reconnect with estranged relatives or friends becomes more urgent. Grievances can be talked over and different rules of engagement established, and reconnection becomes possible.

Agreements

An agreement is the ideal outcome of a mediation. Any agreement reached at mediation is a good faith agreement, which means that it is not legally enforceable. A written agreement which is signed and dated can be used as a basis for court orders which are legally binding. Discuss your concerns with the mediator.

How long does a mediation take?

Initial joint sessions usually go for 2-4 hours. If issues are not resolved in the first session, further sessions can be arranged as needed. Once you start the process, it is a good idea to follow through until a resolution is reached.

Can you go to mediation more than once?

Yes, you can attend mediation as many times as you like. Often an initial joint mediation session will be to discuss a single issue, and then further sessions are scheduled to work on other issues or arrangements.

I have been affected by domestic violence. Is mediation suitable for my situation?

Mediation may still be a suitable option, depending on your personal experience with domestic violence. We can discuss your situation with you and help you decide whether mediation would work for you or not.

Will I get what I want at mediation?

You may, but you also need to be aware that mediation is about listening to the other party and negotiating resolutions which are acceptable to both of you. Mediation is not a win-lose process. Both parties should be prepared to collaborate and compromise to achieve outcomes.

Where will mediation take place?

That depends on the type of mediation. Mediation can be conducted in special rooms, or possibly at your workplace but always at a neutral venue.

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